Shipping Policy

Order Processing Time

All orders typically take 2 business days to process before shipping.

*Business days are Monday through Friday, excluding Post Office and UPS holidays such as New Years Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Shipping Time

We offer free worldwide shipping!

Continental US (excluding Alaska, Hawaii, Puerto Rico), Canada: Standard (7-15 business days)

UK: Standard (7-15 business days)

Canada: Standard (7-15 business days)

Australia and New Zealand: Standard (8-11 business days)

France, Germany, Italy, Spain, Portugal: Standard (7-15 business days)

Vietnam, Thailand, Philippines, Singapore: Standard (7-15 business days)

Indonesia, Malaysia: Standard (10-20 business days)

Middle East: Standard (6-9 business days)

Rest of the World: Standard (7-20 business days)

Shipping location

We ship from United States, Singapore and Hong Kong, China depending on stock availability and proximity to shipping destination now.

Change shipping address

We can modify the delivery address for you when the package is not shipped.
Unfortunately, we cannot change the shipment once the product is in transit.

Issues with your order?

International shipments may be delayed due to various factors. If your order is delayed, please contact us via email at support@galaxy360pro.com, and we will check the situation with the shipping company in time. Thank you for your understanding and support.