Shipping & Delivery
At Galaxy360Pro™, we take pride in making sure that every item made from us are of quality material, excellent workmanship & pay great attention to the smallest details.
SHIPMENT PROCESSING TIMES
We appreciate your kind understanding that all orders will be dispatched within 3 business days once you have made the order.
United States, Spain
4 - 13 days
|7 - 10 days|
Rest of the World
|10 - 14 days|
Once your order has been shipped, you will receive an email containing your parcel tracking information. If you do not receive your Order Tracking Number (OTN) within 6 business days from the day you have completed your payment, please contact us for more information.
Note: Delivery and shipping times exclude potential COVID-19 shipping delays and border/customs delays. Please allow an extra week (United States, Spain, Australia) and 2 weeks (Rest of the world) from the date of receipt for the order to be delivered.
During this COVID-19 period, medical supplies are being prioritized by air freight carriers,
Feel free to email us at email@example.com if you have any queries.
Depending on the shipping address, your parcel will be delivered to you via our courier partners:
- United States: United States Postal Service (USPS)
- Spain: Correos
- France: La Poste
- Australia: Aramex Australia(Formerly FastWay Couriers)
Other Local Express Couriers
ANNOUNCEMENT ON COVID-19 SITUATION
We are one with everyone across the world as we take action against COVID-19. As we prioritise the safety of our customers, partners, and the community we share, we are implementing several preventive measures effective immediately and until further notice:
- Work from home implemented for Galaxy360Pro™ employees.
- Regular sanitation of our warehouse and fulfilment center, including workstations and mobile devices your orders might touch.
- Enforced temperature checks at all entry and exit points, and sanitizers made available at major access areas.
- Social distancing for all our warehouse personnel and delivery partners.
Our customer service team is here to help with any queries you may have.
- Send us an email at firstname.lastname@example.org 24/7 and we will respond within 3 working days.
We appreciate your support and understanding as we all navigate through this time.